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Administrative Coordinator


Newcastle Upon Tyne




• A competitive salary • Company laptop and mobile phone • Full development programme • Coaching and mentoring from the Gradvert team • 28 days holiday (including bank holidays), plus your birthday off! • Pension scheme • Flexible working

Do you want to be part of a fast growing, exciting training and development company that focuses on improving business performance by improving people. We are looking to recruit a key operational role as part of our Newcastle team.

We are proud to be one of the only UK companies that works strategically with both universities and employers to roll out successful early career programmes and deliver bespoke training from apprentice to executive level. We work in partnership with our clients to provide a full, end-to-end service that helps to attract, develop and retain top talent.

Developing long-term partnerships that are built on exceptional levels of service, our programmes are designed to secure a positive return on investment. As an approved centre for the Institute of Leadership and Management (ILM), Gradvert work at all levels within an organisation from entry-level through to senior management teams. We are also a registered training provider to support organisations to maximize the apprenticeship levy opportunity.

Having recently expanded, we are currently looking for an individual to support with the coordination of our end-to-end process, supporting the Solutions, Marketing and Business Development teams.


About the Role

As part of our expansion, we are looking to recruit an enthusiastic, highly organised and professional individual with a clear passion for supporting business growth through the development of people.

The successful candidate will be responsible for the coordination of all administrative tasks required to keep the business moving.


The successful candidate for the Administrative Coordinator position will be responsible for but not limited to:

  • Maintain the schedule of formal training events, including; scheduling, logistics and on-site support for all L&D programmes.
  • Organise travel requirements for internal teams and coaches.
  • Liaise with the external venues we use for our training to ensure that the facilities required are provided.
  • Owning enrolment of delegates on our Platform.
  • Ownership and maintenance of the L&D process documentation; ensuring updated materials are uploaded onto the internal platform, keeping the brand aligned and continuously seeking to improve processes.
  • Record and review end-of-workshop feedback and results through Survey Monkey and suggest actions.
  • Production of monthly and ad-hoc reports on the delivery and feedback of L&D programmes and client diagnostics.
  • Owning and producing a monthly google analytics report from Gradvert's website.
  • Support marketing team as directed to manage client data and website updates, ensuring it is accurate.
  • Supporting marketing team with the coordination of industry events.
  • Ownership of general office management, such as; ordering key materials, point of contact for office calls and ensuring office equipment is in working order.


About You

The successful candidate for the Administrative Coordinator should possess the following attributes to succeed in the role:

  • Coordination/ Personal Assistant experience, preferably in the training or L&D sector.
  • Strong administrative skills
  • Excellent interpersonal skills
  • Exceptional verbal and written communication skills
  • Organised with a very strong attention to detail with the ability to work independently
  • IT literate, proficiency with MS Office required (Word, Excel, PowerPoint, Outlook) and a knowledge of customer management systems
  • Experience of maintaining digital platforms
  • Adaptable and able to succeed in a changeable environment
  • Passionate about learning and a desire to help others to be the best they can be in their roles.


To apply please fill out the form below or email your CV and covering letter to

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